24/7 Virtual Care

24/7 Vet care, made easy

Pets rarely get sick at convenient times — that’s why our Registered Vet Technicians are here for you 24/7. Based in Canada and connected to our clinic teams, they know your pet’s history and are ready to help anytime.

Book now to get 24/7 Virtual Care
24/7 Virtual Care is $49/pet/year. Billed annually.
A series of chat bubbles that appear over the app, mimicking a conversation between a patient and the virtual care team. The VC team member is following up with the member to see how her dog, Moose is doing.

Get peace of mind for just $49/pet/year

24/7 Virtual Care provides continuous care and support for you and your pet. It’s like having a vet technician in you pocket.
24/7 Virtual
Vet Care
Unlimited vet support, anytime by phone or chat
$49
/year/pet
Billed annually. Plus applicable taxes. Additional products and services billed as you go.
Book now to get 24/7 Virtual Care
Unlimited, 24/7 real-time chat or call
Got a question or a late-night concern? Call or chat with us.
Response times under 10 minutes
Get help when you need it, our wait times are under 10 minutes.
Certified, Canada-based vet techs
Our in-house team of fully-certified, and highly trained vet techs are always on call. You’ll always speak to a person, never AI.
Care that knows your pet
Our Virtual Care team knows your pet’s history and works hand-in-hand with your clinic for seamless, continuous care.
Vet help from your couch
Skip the clinic trip. Get fast, expert care from anywhere.
Affordable, accessible vet care
All this for $49/pet/year, that’s just $4/month. Get expert vet care advice without the big bills.

When they’re sick

Is your pet unwell, injured, or just not acting like themselves? Reach out to us, and we'll guide you on what to do.

When they’re healthy

Have a question? Skip Dr. Google. We’ll give you tailored advice based on your pet’s medical history.

When they’re in-between

After any major surgeries or issues, we'll follow up with you to ensure we stay connected to you and your pet.

How it works

Get virtual care in 3 easy steps.
Step 1

Visit us so we can build your pet’s care plan

At your first visit, we'll establish a baseline understanding of your pet's health and needs. We'll then create a care plan that both our virtual and clinic teams can access, ensuring we're able to support you anytime, anywhere.
A female vet with brown hair is smiling and holds a tiny blond Chihuahua
Step 2

Tell us about your pet’s issue

When an issue arises use the Juno App to connect with one of our licensed vet techs—they’re like nurses for pets. Just answer a few simple questions, share images or videos of your pet’s symptoms and chat directly with a virtual care team member.
A screenshot of the Juno app, showing the member entering symptoms their pet is experiencing so virtual care can assist them.
Step 3

Get your care next steps

We’ll direct you on what to do next such as providing care-at-home instructions, setting up a clinic visit or directing you to the nearest emergency clinic.
Quick note: Virtual care can’t replace an in-person vet visit. We can’t prescribe new medications or diagnose illnesses remotely; that must be done in the clinic.
A woman holds her Chihuahua while she chats with virtual care.

Book a visit to access virtual care

To give you personalized medical advice through virtual care one of our vets must first examine your pet in person. This ensures our advice is safe and specific to your pet's needs.
Book now to get 24/7 Virtual Care
24/7 Virtual Care is $49/pet/year. Billed annually.
Woman with blonde hair holds her tabby cat and chats with VC on her white iPhone.

Trusted by thousands of pet parents

Thrilled with the compassionate, thoughtful care we've received with our new puppy. The use of technology makes this place even better! Amazing place!
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‍

CP
Carole-Anne P.
Google

First of all the staff are all amazing, from reception to care team, all are so kind and welcoming. They were so gentle with my nervous cat and patient with my feisty cat too. Also such a great atmosphere.
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JB
Jenny B.
Google

Our dog isn't exactly the most chill at the vet, but the staff at Juno have always been patient and easy to smile while she acts bonkers. The chat app has been such a game changer during our first year with our dog, and they follow up regularly. Thanks so much Juno!

EH
Eliss H.
Google

I had the smoothest, most stress-free experience with Juno yesterday. The app was a breeze, I hopped on a chat with their team and within minutes I had an urgent care appointment set up at the Bloor West location. I’m so grateful to be a member at Juno!

DY
Denise Y.
Google

I brought my very spicy chihuahua Chippy for his first appointment here today. The staff were all lovely and treated Chippy with so much care and respect. I cannot recommend this clinic highly enough and look forward to our next appointment!!

SM
Shonagh M.
Google
4.9
Google rating

Things you might be wondering

Will my 24/7 Virtual Care access auto-renew?

Your 24/7 Virtual Care access will automatically renew one year after your sign-up date. You’ll receive an email a few weeks in advance in case you want to make adjustments.

How do I cancel 24/7 Virtual Care?

You can cancel anytime from your pet’s profile in the Juno app— but once activated, your 24/7 Virtual Care access remains valid for the full year.

Can I pause my 24/7 Virtual Care access?

24/7 Virtual Care access requires a one-year commitment, but we may make exceptions for special circumstances. Please contact us clinic at 1-866-220-5554 or hello@junovet.com if you need to discuss your access.

Can I speak to a Veterinarian through virtual care?

Currently, our virtual care is provided by highly trained Registered Vet Technicians (RVTs) based in Canada. They can assist with a wide range of pet health concerns and collaborate closely with our veterinarians to ensure you and your pet receive top-quality care.

What's a Registered Vet Technician?

A Registered Vet Technician (RVT) is an essential part of the veterinary care team. RVTs are licensed professionals trained to aid Veterinarians in providing medical care for animals. They perform a variety of tasks, including assisting in surgeries, administering medications, and offering guidance on your pet’s health and well-being.

Note: RVTs cannot prescribe new medications or diagnose illnesses that must be done in the clinic by a Veterinarian.

What is Virtual Care and how much does Virtual care Cost?

Think of 24/7 Virtual Care as your first line of defense when you have any questions about your pet. Through Virtual Care, you have 24/7 access to a licensed veterinary technician at your fingertips. Virtual care costs $49 annually per pet.

Will I speak to the same person every time?

Not necessarily, and that’s intentional. We practice continuity of care, so while you might interact with different RVT team members, every one of them is fully prepared to support you and your pet.

What do I do if my pet has an emergency?

It’s not always obvious if your pet is facing a medical emergency. If you’re ever concerned about your pet’s health, our 24/7 Virtual Care Registered Vet Technicians are available around the clock to support. We’ll help assess the situation and guide you on the next steps.

How soon will I hear back?

We’ll respond within 10 minutes so you can have peace of mind and get the advice you need.

See all FAQs

Ready to try convenient, comfortable vet care? We’re ready to meet your pet

Book a visit